TAKE Salesforce Certified Administrator TVB-201 PRACTICE QUESTIONS FOR AMAZING RESULTS

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NEW QUESTION # 132
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and
skill set. Which feature should the administrator enable to meet this requirement?

• A. Omni-Channel
• B. Escalation Rules
• C. Territory Manag
• D. Knowledge Management.

Answer: A

NEW QUESTION # 133
Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.
How should the administrator configure the policies in my domain settings?

• A. Set the Redirect policy to Do Not redirect.
• B. Set the login policy to prevent login from https://login.salesforce.com
• C. Set the login policy to require login from https://nto.my.salesforce.com
• D. Set the redirect policy to Redirect with a warning to the same page within the domain.

Answer: C

NEW QUESTION # 134
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers

• A. Ensure that the page layout for the user's profile has been updated.
• B. Run the setup audit trail for the organization.
• C. Update the organization wide default for the object.
• D. Review the field level security of the field for the user profile

Answer: A,D

NEW QUESTION # 135
At Universal Containers, there is a custom field on the Lead named Product_Category_c. Management would like this information to be part of the opportunity upon lead conversion.
What action should the administrator take to satisfy the request?

• A. Map the lead custom field to the product' product category field.
• B. Configure the product categories picklist field on the product.
• C. Crete a workflow to update opportunity fields based on the lead.
• D. Create a custom field on the Opportunity and map the two fields.

Answer: D

NEW QUESTION # 136
Which two actions can be completed with a workflow field update.
Which two actions can UMS complete with this feature?
Choose 2 answers

• A. Select a formula field for a field update.
• B. Change the record type of a record.
• C. Update the value of a field on a child object.
• D. Apply a specific value to a field.

Answer: B,D

NEW QUESTION # 137
An administrator has reviewed an upcoming critical update.
How should the administrator proceed with activation of the critical update?

• A. Activate the critical update in production.
• B. Allow the critical update to auto-activate.
• C. Allow the critical update to auto-activate In a sandbox.
• D. Activate the critical update in a sandbox

Answer: D

NEW QUESTION # 138
Users have noticed that when they click on a report in a dashboard to view the report details, the
values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers

• A. The report needs to be refreshed.
• B. The dashboard needs to be refreshed.
• C. The current user does not have access to the report folder.
• D. The running dashboard user and viewer have different permissions.

Answer: B,D

NEW QUESTION # 139
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.
The VP of Sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers

• A. Customize Opportunity Contact Role.
• B. Add the Opportunity Contact Role related list to the Opportunity page layout.
• C. Customize Campaign Member Role.
• D. Customize Campaign Role.
• E. Add the Campaign Member related list to the Opportunity page layout.

Answer: A,B

NEW QUESTION # 140
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?

• A. Uncheck grant access using Hierarchies.
• B. Set the default external access to private.
• C. Define a criteria-based sharing rules.
• D. Configure an owner-based sharing rules.

Answer: C

NEW QUESTION # 141
Ursa Major Solar needs to fulfill the following requirements:
* A custom object must be created to capture account survey data.
* Users need the ability to select an account from the survey record and view related surveys on the account record.
Which two actions can an administrator configure to meet these requirements' Choose 2 answers

• A. Create a lookup relationship field on the account object.
• B. Put the survey related list on the account page layout.
• C. Put the account related list on the survey page layout.
• D. Create a lookup relationship field on the survey object.

Answer: B,D

NEW QUESTION # 142
Ursa Major Solar has a private sharing model on opportunities. Leadership has asked the administrator to create a new custom object that
will track customer payment information and will link to the opportunity. Only those users with access to the opportunity should be able to
see the records on the new object. Calculator
What should the administrator create to achieve this goal?

• A. A lookup relationship with profile permissions
• B. A master-detail relationship with a criteria-based sharing rule
• C. A lookup relationship with a criteria-based sharing rule
• D. A master-detail relationship with profile permissions

Answer: D

NEW QUESTION # 143
Which two capabilities are considerations when marking a field as required in Object Manager?
Choose 2 answers

• A. The field is optional when saving records via web-to-lead and web-to-case
• B. The field is not required to save records via the API on that object.
• C. The field is universally required to save a record on that object.
• D. The field is added to every page layout on that object.

Answer: C,D

NEW QUESTION # 144
An administrator at Universal Containers is reviewing current security settings in the company's
Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?

• A. Customize organization wide default
• B. Disable TLS requirements for sessions.
• C. Enable caching and autocomplete on login page
• D. Enable multi factor authentication

Answer: D

NEW QUESTION # 145
The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?

• A. Validation Rule
• B. Sharing Rule
• C. Workflow Rule
• D. Case Auto-Response Rule

Answer: C

NEW QUESTION # 146
Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team?
Choose 2 answers

• A. Create a new queue and add Cases as an available object.
• B. Use assignment rules to set the queue as the owner of the case.
• C. Add Cases to the existing queue as available object.
• D. Configure a flow to assign the cases to the queue.

Answer: A

NEW QUESTION # 147
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents
should be prohibited from reverting the Case back to a previous status.

• A. Dependent Picklists
• B. Validation Rules
• C. Global Value Picklists
• D. Predefined Field Values

Answer: B

NEW QUESTION # 148
Universal Containers (UC) customers have provided feedback that their support cases are not being
responded to quickly enough. UC wants to send all unassigned Cases that have been open for more
than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?

• A. Case Dashboard Refreshes.
• B. Case Scheduled Reports.
• C. Case Assignment Rules.
• D. Case Escalation Rules.

Answer: D

NEW QUESTION # 149
The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with Issues. This screen should be visible from cases.
How should the screen flow be distributed?

• A. Page Layout
• B. Home Page
• C. Lightning Page
• D. Component Filter

Answer: C

NEW QUESTION # 150
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