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Salesforce Consumer Goods Cloud Accredited Professional Certification Exam is a comprehensive exam that requires a thorough understanding of the platform. Salesforce Consumer Goods Cloud Accredited Professional certification exam comprises of 60 multiple-choice questions and is timed for 105 minutes. Candidates must score 69% or higher to pass the exam. Salesforce Consumer Goods Cloud Accredited Professional certification is valid for two years and can be renewed by passing the latest version of the exam or completing related Trailhead modules. Salesforce Consumer Goods Cloud Accredited Professional certification exam can be taken online or in-person at a test center.

 

NEW QUESTION # 42
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

• A. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
• B. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
• C. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
• D. Create an opportunity and use CPQ to send the restaurant manager an enticing quote

Answer: C

Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.

NEW QUESTION # 43
With which object is the promotion object directly associated?

• A. Retail Store
• B. Products
• C. Retail Store Group
• D. Promotion Channel

Answer: B

NEW QUESTION # 44
Where are the results (actual values) of Custom Task KPIs stored?

• A. In the custom object.
• B. In the Visit Record
• C. In the Retail Visit KPI record
• D. In the Retail Store KPI record

Answer: D

Explanation:
The results or actual values of Custom Task KPIs are stored in the Retail Store KPI record, centralizing data related to performance indicators.

NEW QUESTION # 45
Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?

• A. Constraint based Routing
• B. Visit Prioritization
• C. Real-time Traffic-based Routing
• D. Visit Windows
• E. Gantt-chart Routing

Answer: A,C,D

Explanation:
Salesforce Maps Advanced includes features like real-time traffic-based routing, constraint-based routing, and visit windows to optimize field service operations and improve efficiency in planning store visits.

NEW QUESTION # 46
When performing a search in an inventory check task which products are considered for the search?

• A. All products owned by the user
• B. All products in the organization
• C. All products created by the user
• D. All products associated with the retail store

Answer: D

Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.

NEW QUESTION # 47
Which of the following is accurate regarding the Einstein Vision model?

• A. The model needs to be created as part of the development process using a base set of images
• B. The model is created in store as reps perform their daily tasks during phase 1 rollout
• C. The model is created via crowdsourcing of images available via public copyright licenses
• D. The model is created automatically by Einstein based on uploading the perfect image

Answer: A

Explanation:
The Einstein Vision model is a representation of how objects are detected and counted in an image. The model needs to be created as part of the development process using a base set of images. The base set of images should contain images of the products that need to be detected on the shelf, as well as labels and annotations for each product. The model is then trained and tested using these images and can be improved by adding more images or adjusting the parameters. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

NEW QUESTION # 48
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

• A. Account Insight
• B. White Space Analysis
• C. Sales Manager- Territory Performance
• D. Sales Rep Performance

Answer: C

NEW QUESTION # 49
Which Lightning component can an admin add to a Consumer Goods assessment task record page?

• A. In-Store Products Check
• B. Inventory Check
• C. Promotion Check
• D. Planogram Check

Answer: B

Explanation:
https://help.salesforce.com/s/articleView?id=sf.retail_task_admin_create_assessment_task_record_page.
htm&type=5
Inventory Check is a Lightning component that can be added to a Consumer Goods assessment task record page by an admin. An assessment task is a type of action plan task that allows users to collect data and perform actions related to a retail store. An inventory check is a type of assessment task that allows users to verify the availability and quantity of products in a store. The Inventory Check component displays the products that are associated with the store and allows users to search, scan, and update the product information. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 40.

NEW QUESTION # 50
Assuming an inventory check Retail Store KPI record is configured at a product level, what is the next step required for that Retail Store KPI to become linked to a Retail Store?

• A. The product needs to be linked to a Retail Store.
• B. The product needs to be linked to an Assortment.
• C. The product needs to be linked to a Product Category.
• D. The product needs to be linked to a Promotion.

Answer: B

NEW QUESTION # 51
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

• A. Turn the competitor's products around and re-perform the check.
• B. Edit product tags.
• C. Contact the manager to create a new planogram.
• D. Cancel the task and perform the planogram check manually.

Answer: B

Explanation:
To prevent Einstein from marking the competitor's product incorrectly as their own product when measuring their share-of-shelf, the field rep should edit product tags. Product tags are labels that identify and count products in an image using Einstein Vision. Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an image. By editing product tags, the field rep can correct any errors or inaccuracies in the object detection process and ensure that their own products and their competitor's products are tagged correctly. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.

NEW QUESTION # 52
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

• A. Action Plans
• B. Tableau CRM Plus Admin
• C. Lightning Direct Store Delivery
• D. Tableau CRM Plus User
• E. Retail Execution Lightning Plus

Answer: D

Explanation:
The Retail Execution Lightning Plus permission set enables end-users to access and leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud, enhancing visit planning and optimization.

NEW QUESTION # 53
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

• A. White Space Analysis
• B. Account Insight
• C. Sales Rep Performance
• D. Sales Manager- Territory Performance

Answer: A

Explanation:
White Space Analysis is a Tableau CRM dashboard that shows opportunities to sell new products in a retail store location. It analyzes the sales performance and product distribution across different stores and segments, and identifies gaps or white spaces where new products can be introduced or existing products can be expanded. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

NEW QUESTION # 54
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?

• A. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
• B. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
• C. By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
• D. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins

Answer: C

Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.

NEW QUESTION # 55
Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?

• A. Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task
• B. Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location
• C. Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI (Promotion Product, Promotion Product Categories, Promotion Channel)
• D. Promotion Product, Retail Store KPI, Delivery Task and in Store Location

Answer: C

Explanation:
Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI are four objects that have promotions associated with them using the Consumer Goods Cloud Data Model. These objects help users to define, execute, and measure promotions in retail stores. They are:
Promotion Product, which represents a product that is part of a promotion.
Promotion Channel, which represents a channel or segment where a promotion is applicable.
Retail Store KPI, which represents a key performance indicator that measures how well a retail store is performing against a specific promotion goal or target.
Retail Visit KPI, which represents a key performance indicator that measures how well a field rep executed a promotion during a store visit. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.

NEW QUESTION # 56
Which field is required for setting up Retail Store KPIs?

• A. KPI Type
• B. Effective to
• C. Promotions
• D. Retail Store Group

Answer: A

Explanation:
KPI Type is a required field for setting up Retail Store KPIs. Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. The KPI Type defines the type of metric that is being measured, such as share of shelf, out of stock, or promotion compliance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30.

NEW QUESTION # 57
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