[Oct 01, 2021] ADM-201 Ultimate Study Guide -  ExamsTorrent

Ultimate Guide to Prepare ADM-201 Certification Exam for Salesforce Certified Administrator in 2021

NEW QUESTION 174
The sales team at Universal Containers wants an easy solution to gather customer requirements and share presentations with their customers. Which two actions should an administrator take to help the sales team achieve this goal?
Choose 2 answers

• A. Create opportunity teams for customers.
• B. Add customers to private Chatter groups.
• C. Use Chatter files to share presentations.
• D. Add customers to libraries.

Answer: B,C

 

NEW QUESTION 175
Can you make a standard field unique?

• A. False
• B. True

Answer: A

Explanation:
Section: Volume F
Explanation

 

NEW QUESTION 176
A company needs its customer service agents to collect and display different information on Case records based on whether customers are calling in with a question, product suggestion, or complaint.
Which three features should the System Administrator use to meet this goal? (Choose three.)

• A. Record types
• B. Support processes
• C. Page layouts
• D. Permission sets
• E. Field level security

Answer: A,B,C

 

NEW QUESTION 177
In List View Enhancements, users can export list results to CSV file

• A. False
• B. True

Answer: A

Explanation:
Section: Volume H

 

NEW QUESTION 178
How many ranges can be defined in the case of a Conditional Highlighting?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: B

Explanation:
Section: Volume E

 

NEW QUESTION 179
Universal Containers wants to create a new sales team that focuses exclusively on small to medium business customers. This group will track information with the same fields and picklist values but will need two new options on the stage field.
How should the administrator accomplish this task?

• A. Create a newrecord type and page layout.
• B. Create a new sales process.
• C. Create a new record type.
• D. Create a new record type and sales process.

Answer: D

 

NEW QUESTION 180
What are the Start of Day and End of Day fields used for on the User Object?

• A. Restricts log in access to those times
• B. Sets an Out-Of-Office Message
• C. Used to define the times that display in the user's calendar

Answer: C

 

NEW QUESTION 181
Which of following is granted by the Manage Territories Permission (Select all that apply)?

• A. Create and edit account assignment rules
• B. Add and remove users from territories
• C. Create and Edit Forecasts
• D. Create and edit territories
• E. Configure organization-wide territory management settings
• F. Manually assign accounts to territories

Answer: A,B,D,E,F

 

NEW QUESTION 182
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response Include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirements?

• A. Auto-Response Rules
• B. Assignment Rules
• C. Knowledge Articles
• D. Email Alerts

Answer: B

 

NEW QUESTION 183
The administrator wants to create 3 custom fields: an auto-number, a text field and a
picklist. Is it possible?

• A. Yes
• B. No, because auto-number is a standard field
• C. No, only 1 custom field can be created per object
• D. No, only multi select picklist can be custom created

Answer: A

 

NEW QUESTION 184
Validation rules may evaluate an opportunity line item against the opportunity it's associated with

• A. True
• B. False

Answer: A

 

NEW QUESTION 185
What information does the Company Profile Hold?

• A. Language, Locale, and Time Zone
• B. Licenses, Storage and Used Space
• C. Fiscal Year
• D. Forecasting
• E. None of the above

Answer: A,B,C

 

NEW QUESTION 186
Ursa Major Solar (UMS) wants to assign a Lightning for Qutlook layout.
Which two optiens can UMS assign this layout to?
Choose 2 answers

• A. Role
• B. Team
• C. User
• D. Profile

Answer: C,D

 

NEW QUESTION 187
Determine if the description is Master/Detail or Lookup: No inherited sharing:

• A. Lookup

Answer: A

 

NEW QUESTION 188
What does a profile control?

• A. View of records that users access
• B. Relationship between two objects
• C. Tasks that users can perform on records they access
• D. Fields available for view in related lists

Answer: A,C

Explanation:
Section: Volume E

 

NEW QUESTION 189
Records & Record Detail Pages: What is NOT true of hover links in SFDC?

• A. Top of page hover links often provide a summary of information found on the bottom of a page so I don't have to scroll down to see important activity history, notes, etc
• B. Hover links can be found on record detail pages (for leads, opportunities, etc)
• C. When I hover over them, I begin to levitate in my chair
• D. Hover links are cool and will save me some time when researching info about accounts, leads, opportunities, etc.
• E. Just about every link in SFDC can be hovered over, and a summary window will pop-up.

Answer: C

 

NEW QUESTION 190
Multiple record types may be created for every tab with the exception of:

• A. Forecast Tab
• B. Leads Tab
• C. Home Tab
• D. Report Tab
• E. Documents Tab

Answer: A,C,D,E

 

NEW QUESTION 191
When transferring leads to a queue open activities are also transferred?

• A. False
• B. True

Answer: A

Explanation:
Section: Volume I

 

NEW QUESTION 192
Universal Containers has activated Web-to-Case on their corporate website. IT configured Auto-Response to thank the customer for logging the case and activated Assignment Rules based on the state (USA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West. Customer Cases do not meet the existing criteria should be assigned to Queue - World.
Which solution will satisfy this requirement?

• A. In Case Support Settings, change Default Case Owner to Queue - World.
• B. Using a Trigger, change the owner of Cases outside the US to Queue - World.
• C. Using a Workflow Rule, change the owner of new Cases outside the US to Queue - World.
• D. In an Active Case Flow, change the name of the Queue to World.

Answer: A

 

NEW QUESTION 193
True or False, Final reject actions in a workflow approval process can include actions such as email alerts.

• A. True
• B. False

Answer: A

Explanation:
Section: Volume G

 

NEW QUESTION 194
Roles are available in Personal and Group edition

• A. False
• B. True

Answer: A

 

NEW QUESTION 195
What is a valid organization -wide default option for the Account object?

• A. Private
• B. Public Read/Write/Transfer
• C. Public Read/Write/Delete
• D. No Access

Answer: A

 

NEW QUESTION 196
API's are not available for use in which Salesforce.com edition?

• A. Developer Edition
• B. Professional edition
• C. Unlimited edition
• D. Enterprise Edition

Answer: B

Explanation:
Section: Volume D

 

NEW QUESTION 197
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