[Apr 04, 2026] Today Updated 100-140 Exam Dumps Actual Questions

100-140 exam dumps with real Cisco questions and answers

NEW QUESTION # 134
During a meeting, a MacOS user's laptop goes to sleep frequently, interrupting their workflow.
What setting should they modify to prevent this from happening during presentations?

• A. Update the MacOS software
• B. Disable the screensaver
• C. Adjust the sleep settings in Energy Saver preferences
• D. Change the desktop background

Answer: C

Explanation:
Correct Answer. C. Adjust the sleep settings in Energy Saver preferences Modifying the sleep settings within the Energy Saver panel in System Preferences allows the user to set a longer duration before the computer sleeps, or to disable sleeping entirely when the laptop is plugged into a power source, preventing interruptions during meetings.
Option A is incorrect because the screensaver settings are separate from sleep functionality and would not prevent the laptop from sleeping Option B is incorrect as changing the desktop background has no impact on power management settings Option D is incorrect as updating the operating system is not directly related to controlling sleep settings

NEW QUESTION # 135
Which protocol is primarily used when a user attempts to map a drive to access files stored on a cloud service like Box?

• A. SMB
• B. WebDAV
• C. FTP
• D. SNMP

Answer: B

Explanation:
WebDAV WebDAV (Web Distributed Authoring and Versioning) is the protocol commonly used to map network drives that access files stored on cloud services like Box, enabling users to manage and edit files remotely.
Option A is incorrect because SMB is typically used for local network file sharing, not for cloud services.
Option B is incorrect as FTP (File Transfer Protocol) is generally used for transferring files directly and is less common for drive mapping.
Option D is incorrect because SNMP (Simple Network Management Protocol) is used for managing network and devices on IP networks, not for mapping drives to cloud services.

NEW QUESTION # 136
A user wants to set up Time Machine to perform regular backups of their MacBook Pro. They are unsure which storage solution to use.
What should the technician recommend?

• A. Store backups on the internal hard drive
• B. Use an external hard drive connected via USB
• C. Use the MacBook's recovery partition for backups
• D. Connect to an iCloud account for backing up

Answer: B

Explanation:
Correct Answer. B. Use an external hard drive connected via USB Time Machine requires an external storage device to create backups. An external hard drive connected via USB is an ideal choice as it offers sufficient storage capacity and reliable connectivity for regular backups.
Option A is incorrect because iCloud is not used by Time Machine for backing up data; it requires a physically connected external storage device or a supported network drive Option C is incorrect because Time Machine cannot backup to the internal drive being used by MacOS as it would not protect against drive failure Option D is incorrect as the recovery partition is not intended for personal backups and does not have adequate space or the appropriate configuration for Time Machine backups

NEW QUESTION # 137
If a malware infection is confirmed on a company server, what is the most appropriate next step to mitigate the threat?

• A. Update the server's operating system
• B. Isolate the server and begin a forensic analysis
• C. Shut down the server to prevent further usage
• D. Notify all employees about the malware infection

Answer: B

NEW QUESTION # 138
During a troubleshooting session, an IT support technician needs to instruct a macOS user on how to locate their IPv4 address to resolve an application's network access issue.
What step should the technician recommend?

• A. Open System Preferences > Network, select the active connection, then click "Advanced"
• B. Click on the Apple menu > About This Mac > System Report
• C. Go to the Apple menu > System Preferences > Sharing
• D. Use the Terminal and type netstat -nr | grep default

Answer: A

Explanation:
This method directs the user to the Network settings where they can easily see details of their active network connection, including the IPv4 address, under the TCP/IP tab after clicking
"Advanced."
Option B is incorrect because "System Report" provides hardware and system software information, which does not include specific network connection details like an IPv4 address.
Option C is incorrect because netstat -nr | grep default shows routing tables and gateway information, which is not specific enough for finding an IPv4 address.
Option D is incorrect because the Sharing menu primarily deals with settings for file, screen, and device sharing, not network connection details.

NEW QUESTION # 139
What critical step should be taken when using search engine results to resolve hardware compatibility issues?

• A. Assume that the most recent search results are the most relevant
• B. Compare multiple search results to find the most consistently recommended solution
• C. Choose solutions exclusively from non-commercial sites to avoid biased information
• D. Focus only on solutions that involve purchasing new hardware

Answer: B

Explanation:
Correct Answer. B. Compare multiple search results to find the most consistently recommended solution Evaluating various sources and recommendations ensures a comprehensive understanding of the issue and helps identify the most effective and widely acknowledged solutions.
Option A is incorrect because the most recent results are not always the most relevant or reliable.
Option C is incorrect because non-commercial sites can also offer biased or incomplete information; the key is to evaluate the credibility of the content, not just the nature of the site.
Option D is incorrect as buying new hardware should not be the first solution unless all other options are proven ineffective.

NEW QUESTION # 140
A user reports that their USB-connected headphones are not producing any sound on their workstation, although the headphones are recognized by the computer.
What is the most likely action to resolve this issue?

• A. Update the motherboard BIOS
• B. Check the sound settings to ensure the headphones are set as the default audio device
• C. Install a different media player software
• D. Replace the USB cable of the headphones

Answer: B

Explanation:
Correct Answer. B. Check the sound settings to ensure the headphones are set as the default audio device Often, the issue is that the headphones are not set as the default playback device in the sound settings, preventing them from playing audio even though they are recognized by the system.
Option A is incorrect. If the headphones are recognized by the computer, the USB cable is likely functioning properly.
Option C is incorrect. BIOS updates are generally not related to specific peripheral issues like headphone functionality.
Option D is incorrect. The media player software would not affect the recognition or settings of headphones at the system level.

NEW QUESTION # 141
What should a technician consider when updating internal knowledge base articles after troubleshooting a recurring network issue?

• A. Update the article with only the final successful solution to avoid clutter
• B. Provide a detailed account of the troubleshooting process, including both failed attempts and successful strategies
• C. Exclude any technical jargon to make the documentation accessible to non-technical staff
• D. Document every possible solution tried, regardless of its success

Answer: B

Explanation:
Correct Answer. C. Provide a detailed account of the troubleshooting process, including both failed attempts and successful strategies Detailing the entire troubleshooting process helps in future problem- solving by providing insights into what does and does not work, facilitating better understanding and quicker resolutions.
Option A is incorrect as documenting every attempted solution without context can lead to information overload and reduce the usefulness of the knowledge base.
Option B is incorrect because while it is important to highlight successful solutions, understanding the context and failure points can also be valuable.
Option D is incorrect because while accessibility is important, technical accuracy and specificity should not be sacrificed; technical terms can be defined within the article.

NEW QUESTION # 142
A system administrator suspects that a service is not releasing TCP ports after use. Which ss command option should they use to list all TCP sockets in use, including those in the TIME_WAIT state?

• A. ss -t -a
• B. ss -w
• C. ss -u -a
• D. ss -i

Answer: A

Explanation:
Correct Answer. A. ss -t -a The command ss -t -a displays all TCP sockets, including non- listening and those in TIME_WAIT state, which is useful for diagnosing potential issues with TCP connections not closing properly.
Option B is incorrect. ss -u -a shows UDP sockets, which are not relevant when checking for issues with TCP port releases.
Option C is incorrect. ss -w is not a valid ss command option.
Option D is incorrect. ss -i shows internal TCP information but does not list all TCP connections comprehensively like ss -t -a.

NEW QUESTION # 143
When researching a technical issue and updating the internal documentation, what is the best approach to ensure the information you retrieve is accurate and reliable?

• A. Ask a co-worker for their opinion on the search results.
• B. Verify information using multiple sources.
• C. Only use information from personal blogs.
• D. Select the first\top website that appears in the search results.

Answer: B

Explanation:
Relying on personal blogs or the first search result risks misinformation. While co-worker input can help, it's subjective. Verifying information across multiple reputable sources ensures accuracy and reliability.

NEW QUESTION # 144
You resolve a customer's printing issue.
How should you document the incident?

• A. Ticket Complete.
• B. Printer is now printing. Issue is resolved and customer is happy.
• C. Printing issue is resolved. Reinstalled printer drivers and rebooted computer.
• D. This customer was using the wrong printer and did not know which printer they should use.

Answer: C

Explanation:
This option provides a clear, professional, and specific summary of the issue resolution, including what actions were taken (reinstalled printer drivers and rebooted computer). This is important for future reference and for maintaining a proper IT knowledge base.

NEW QUESTION # 145
A user has extended their desktop across two monitors for better multitasking but finds that the mouse does not move smoothly between screens.
What is the most likely setting to adjust to resolve this issue?

• A. Decrease the refresh rate on the primary monitor
• B. Swap the primary and secondary display roles
• C. Increase the screen resolution on the second monitor
• D. Align the monitors correctly in the display settings

Answer: D

Explanation:
Proper alignment of monitors in the display settings ensures that the mouse and applications can move seamlessly between screens, which is crucial for an effective extended desktop setup.
Option A is incorrect. Swapping display roles changes functionality but does not affect the smoothness of cursor movement between screens.
Option C is incorrect. Screen resolution should be consistent for a smooth experience but changing it on one monitor does not address cursor movement issues directly.
Option D is incorrect. Refresh rates impact visual performance but won't affect the cursor's ability to move between screens.

NEW QUESTION # 146
A user's external hard drive is not being recognized by their computer. In Device Manager, the hard drive does not appear under Disk Drives but shows up under "Other devices" with an unknown device label.
What should the technician do to resolve this issue?

• A. Install the correct drivers for the external hard drive
• B. Update the motherboard BIOS
• C. Change the drive letter and paths in Disk Management
• D. Physically reconnect the hard drive to another USB port

Answer: A

Explanation:
Correct Answer. C. Install the correct drivers for the external hard drive If an external device like a hard drive appears under "Other devices" as an unknown device, it is often due to missing or incorrect drivers. The technician should install or update the correct drivers for the external hard drive to ensure that the operating system can recognize and properly communicate with the device.
Option A is incorrect because while reconnecting the device can sometimes resolve connection issues, the presence of the device under "Other devices" specifically points to a driver issue.
Option B is incorrect because updating the BIOS, while important for overall system stability and compatibility, is less likely to resolve specific external device recognition issues compared to updating the device's drivers.
Option D is incorrect because changing the drive letter and paths is only possible once the device is recognized by the system, which in this case, it is not.

NEW QUESTION # 147
During a video conference call, a user notices that their system is lagging significantly. The technician suspects high CPU usage by another application.
How should the technician instruct the user to verify and address this issue?

• A. Delete unused applications from the system
• B. Open Task Manager, identify any high CPU usage applications, and end those processes
• C. Open Task Manager and increase the priority of the video conference application
• D. Upgrade the computer's RAM

Answer: B

Explanation:
Correct Answer. B. Open Task Manager, identify any high CPU usage applications, and end those processes Task Manager allows users to view and manage running applications and processes, including those consuming high CPU resources, which can be terminated to free up system resources.
Option A is incorrect because changing the priority might not sufficiently mitigate the issue if other applications are using excessive resources Option C is incorrect as deleting applications does not address the immediate cause of system lag during a call Option D is incorrect because while adding RAM can help overall performance, it does not address immediate CPU usage issues by specific applications

NEW QUESTION # 148
A macOS user is trying to determine how much storage space they have left on their MacBook.
Which tool should the technician recommend they use to find this information most accurately?

• A. Use Spotlight to search for "Storage
• B. Open Terminal and type df -h
• C. Open the Apple menu and select "About This Mac," then go to the "Storage" tab
• D. Navigate to System Preferences > Network > Advanced

Answer: C

Explanation:
Correct Answer. B. Open the Apple menu and select "About This Mac," then go to the "Storage" tab The "Storage" tab under "About This Mac" provides a visual and detailed summary of storage usage, categorized by file types across the drive, making it easy for users to understand their disk space status at a glance.
Option A is incorrect because using Spotlight to search for "Storage" might not direct the user to the specific system information needed.
Option C is incorrect because System Preferences > Network > Advanced deals with network settings and not storage.
Option D is incorrect because while df -h in Terminal does show disk space, it might be less user- friendly for those unfamiliar with command-line interfaces.

NEW QUESTION # 149
An employee reports that their spreadsheet application crashes every time they attempt to load a particularly large file.
What is the first step they should take to resolve this issue?

• A. Check if their device meets the application's system requirements
• B. Upgrade to a newer version of the spreadsheet application
• C. Change the format of the spreadsheet file
• D. Uninstall and reinstall the spreadsheet application

Answer: A

Explanation:
Correct Answer. B. Check if their device meets the application's system requirements Ensuring that the device meets the minimum system requirements of the application is critical, especially when dealing with large files that may require more resources.
Option A is incorrect because uninstalling and reinstalling the application should be considered only after simpler checks, like system requirements, have been verified.
Option C is incorrect as upgrading the application does not necessarily resolve a resource constraint issue.
Option D is incorrect because changing the file format might not address the underlying issue if the application is struggling due to resource limitations.

NEW QUESTION # 150
What should be considered when resetting a password to ensure it complies with best security practices?

• A. Use the user's name or part of their email as the password
• B. Set the password to never expire
• C. Set a password that is easy to remember, such as "12345"
• D. Ensure the password includes a mix of letters, numbers, and symbols

Answer: D

Explanation:
Correct Answer. C. Ensure the password includes a mix of letters, numbers, and symbols Creating a strong password that includes a combination of letters, numbers, and symbols enhances security by making it more difficult for unauthorized individuals to guess or crack.
Option A is incorrect because using simple or common sequences like "12345" is insecure and easily guessable.
Option B is incorrect as using personal information such as the user's name or email part makes the password vulnerable to targeted attacks.
Option D is incorrect because passwords should be set to expire after a certain period to reduce the risk of long-term exposure from a possibly compromised password.

NEW QUESTION # 151
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