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Salesforce Salesforce-Slack-Administrator Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Slack Administrator |
| Exam Number: | Slack-Administrator |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Administrator |
| Available Languages: | English |
| Recommended Training: | Slack Administrator Learning Path (Trailhead) |
| Exam Registration: | Salesforce Webassessor Registration Official Credential Page |
| Sample Questions: |  |
| Exam Way: | Online proctored exam via Salesforce Webassessor (Kryterion). |
| Pre Condition: | Recommended prior experience with Slack administration and basic Salesforce administration knowledge. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/slack-administrator |
Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Compliance | - Access control and authentication - Data retention and governance |
| Topic 2: Integrations and Automation | - Workflow Builder and automation tools - App installation and management |
| Topic 3: Slack Features and Collaboration | - Channels, messaging, and workflows - Slack Connect and external collaboration |
| Topic 4: Salesforce and Slack Integration | - Connecting Slack with Salesforce CRM - Use cases for business productivity integration |
| Topic 5: Slack Workspace Administration | - User and identity management - Workspace configuration and settings |
Clear Answers for Salesforce Certified Slack Administrator Candidates
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The Salesforce Certified Slack Administrator blueprint covers these principal domains:
- Slack Features and Collaboration
- Salesforce and Slack Integration
- Slack Workspace Administration
The remaining domains appear in the full official outline, all of which our bank addresses.
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Salesforce recommends these official training options:
Pick the course matching your experience, then reinforce it with regular question practice.
Salesforce lists the following prerequisites for the Salesforce Certified Slack Administrator: Recommended prior experience with Slack administration and basic Salesforce administration knowledge..
Confirm the details on the official certification page before you book.
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Salesforce Certified Slack Administrator Sample Questions:
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
- A. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.
- B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
- C. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
- D. End users will be immediately signed out of Slack on any unmanaged mobile devices.
Correct Answer: D 🗳️
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You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit.
Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
- A. Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.
- B. Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.
- C. Record a demo outside of Slack and import the file into a multi-workspace channel.
- D. Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.
Correct Answer: B 🗳️
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The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
- C. Survey the Sales team to understand what currently makes their job difficult and determine which apps
/integrations and workflows to prioritize. - D. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
Correct Answer: C,D 🗳️
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You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
- A. Restrict apps that aren't already used by your organization.
- B. Send all app approval requests to app managers in a Slackbot message.
- C. Send all notifications to a specific channel that includes all app managers for app approval.
- D. Turn on app approval so members can only install apps that have been pre-approved.
- E. Instruct app requestors to post a business justification in #help-admins when requesting apps.
Correct Answer: C,D 🗳️
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What is true when public file sharing is enabled?
- A. File upload permissions to Slack Connect channels can't be restricted.
- B. In a public channel, only admins can create an external link for a file.
- C. Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
- D. Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
Correct Answer: D 🗳️
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