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Huawei H19-304 Exam Syllabus Topics:

Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

Question 1

Social media access is one of the highlights of Huawei's contact center.
Which of the following messages can be received by the system? () (multiple choices in this question)

A. Commentary message
B. Private message
C. Actively search for messages on social media based on keywords
D. @

Question 2

Multiple customers dial the same number, and ordinary customers can be assigned to the IVR process or skill queue; VIP customers can be assigned directly to the agent without waiting for the customer. ()

A. FALSE
B. TRUE

Question 3

Huawei U1900 and Cisco CUCM are connected. The access modes supported by the Cisco side terminal to the Huawei U1900 voice site include: () (multiple choices in this question)

A. Unable to access
B. The chairman convened a meeting
C. System convening meeting
D. Access to the meeting by yourself

Question 4

Regarding the U1900 series built-in VMS, the following is correct: () (multiple choice of this question)

A. U1910/U1930 built-in VMS, external storage
B. U1910/U1930 built-in VMS, built-in storage
C. U1960 built-in VMS, external storage
D. U1960 built-in VMS, built-in storage

Question 5

The administrator can use the CMS system to customize the alarm indicator. Once the system threshold exceeds the alarm indicator, the system will generate an alarm message and send an email to the administrator's email address. ()

A. FALSE
B. TRUE

Solutions: