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Apple 9L0-412 Exam Syllabus Topics:

Apple OS X Support Essentials 10.8 Sample Questions:

1.

2. You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?

A) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.
B) Log in to the admin user account, open Users & Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.
C) Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
D) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple I Enter the user's Apple ID, and then reset the user account password.

3. Which folder contains items that instruct the launchd process what to launch during OS X Mountain Lion startup?

A) /System/Library/LaunchDaemons/
B) /var/run/launchd/
C) /etc/launchd/
D) /Library/Extensions/

4. How do you reset the printing system in OS X Mountain Lion?

A) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
B) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
C) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
D) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.

5. Review the screenshot, and then answer the question below.

You perform a default installation of OS X Mountain Lion, and create the initial admin account, and accounts for Chris and Pat, as shown above. The Chris account is a member of which group?

A) workgroup
B) wheel
C) chris
D) staff

Solutions: