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Case Study: 1
Contoso, Ltd
Overview
Contoso, Ltd. is a manufacturing company.
Contoso has a main office and six branch offices. The main office is located in Toronto. The branch offices
are located in New York, Seattle, Miami, Montreal, Los Angeles, and Vancouver.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a child domain for
each office.
Active Directory currently contains 7,500 user accounts and 15,000 computer accounts.
Network Infrastructure
All servers are located in a data center in Toronto. The data center contains multiple subnets that are
separated by firewalls.
The Toronto data center contains a cluster that runs Microsoft SQL Server 2008 Enterprise Service Pack 1
(SP1).
Four servers are unused and are being considered as potential Hyper-V hosts. The servers are configured as
shown in the following table.

All of the servers being considered as potential Hyper-V hosts have both locally attached storage and access
to a SAN.
Help Desk Environment
Contoso uses a help desk ticketing system that was developed in-house. Fifty help desk agents have access to
the ticketing system.
The ticketing system currently tracks:
An average of two new incidents per month, per client computer
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An average of 2,000 change requests per month
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Disaster Recovery Environment
Contoso uses a third-party backup solution. Backups are scheduled for the servers in the Seattle office as
follows:
The daily incremental backups total 10 GB.
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The total size of data to back up is 100 GB.
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Backed up data is retained for 10 business days.
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Problem Statements
The original developers of the help desk ticketing system are no longer employed by Contoso and
maintenance of the system is becoming an issue.
Requirements
Planned Changes
Contoso plans to move the IT infrastructure to a private cloud.
Whenever possible, hardware and software costs must be minimized.
Contoso plans to open a small office in Beijing. System Center 2012 App Controller will be used to manage
applications. The display names of the applications will be in Simplified Chinese Pinyin IME.
New physical servers will be deployed by using System Center 2012 Configuration Manager from a server
named Server5. Server5 will also be a PXE service point.
The current backup solution will be replaced with System Center 2012 Data Protection Manager (DPM).
A public key infrastructure (PKI) will be deployed to issue and manage certificates. The PKI deployment
must be made as secure as possible.
Hardware load balancers will be deployed for use in the deployment of private cloud services.
Cloud Requirements
Contoso plans to implement a cloud solution that meets the following requirements:
Stores all virtual machines on the SAN only.
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Uses SAN copy to provision the virtual machines.
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Provides the ability to manage the resolution of incidents.
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Contains managed virtual machines across both private and public clouds.
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Provides the ability to customize the settings of management packs provided by Microsoft.
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Collects security events from all of the servers running in the private cloud and provides
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centralized reporting on the events.
App1 Requirements
A new application named App1 will be deployed to the private cloud. App1 is a three-tier application that
contains the following components:
A front-end tier that runs a web server. The tier must be highly available and capable of
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being quickly scaled out if required.
A middle tier that runs an application server.
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A back-end tier that runs a database.
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App2 Requirements
An application named App2 will be deployed to the public cloud. Users will be authenticated by using the
on-premises Active Directory. The users must be able to access App2 without being prompted for
authentication again.
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You need to recommend a deployment topology for the PKI. The deployment topology must meet the cloud
requirements.
What should you recommend? (More than one answer choice may achieve the goal. Select the BEST answer.)

• A. An online enterprise root certification authority (CA) only
• B. An online standalone root certification authority (CA) only
• C. An offline root certification authority (CA) and an online enterprise subordinate CA
• D. An offline root certification authority (CA) and an online standalone subordinate CA

Your network contains an Active Directory domain named contoso.com. The domain contains two member servers
named Server1 and Server2 that run Windows Server 2012 R2. Server1 has System Center 2012 R2 Virtual Machine
Manager (VMM) installed. Server2 has the IP Address Management (IPAM) feature installed.
You need to ensure that address spaces created in VMM are visible in IPAM.
What should you do?

• A. From the Virtual Machine Manager console, add a network service.
• B. From Windows PowerShell, run the Enable-IpamCapabilitycmdlet
• C. From the Virtual Machine Manager console, create a service.
• D. From Windows PowerShell, run the Add-SCServerFeaturecmdlet

You administer two Windows Server 2012 R2 servers that have the Hyper-V role installed. You use System Center 2012
Virtual Machine Manager (VMM) to manage the Hyper-V host servers.
You need to create a server lab environment.
The lab servers have the following requirements:
-All of the lab servers must be virtual zed. All of the lab servers must be on an isolated network.
-All of the lab servers must be able to communicate with each other.
You need to configure networking for the lab environment.
What should you do?

• A. Create a private virtual LAN (PVLAN) logical network.
• B. Create a logical switch.
• C. Add a load balancer.
• D. Create a media access control (MAC) pool.

Your network contains a System Center Service Manager 2010 Service Pack 1 (SP1) infrastructure that contains four
servers.
The servers are configured as shown in the following table.

You upgrade Server1 and Server2 to Service Manager 2012.
You need to ensure that Server2 can continue to deploy reports to Server3.
Which two tasks should you perform? (Each correct answer presents part of the solution. Choose two.)

• A. Modify the RSSrvPolicy.config file on DATA1.
• B. Copy the Microsoft.EnterpriseManagement.Reporting.Code.dll file to SQL1.
• C. Copy the Microsoft.EnterpriseManagement.Reporting.Code.dll file to SSRS1.
• D. Modify the RSReportServer.config file on SSRS1.
• E. Modify the RSReportServer.config file on MGT1.
• F. Modify the RSSrvPolicy.config file on SQL1.

You need to recommend a solution to deploy the Hyper-V hosts. The solution must meet the technical requirements.
Which System Center 2012 product should you include in the recommendation? (More than one answer choice may
achieve the goal. Select the BEST answer.)

• A. Configuration Manager
• B. Orchestrator
• C. Virtual Machine Manager
• D. App Controller