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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 15% | - Configure domain and IP restrictions - Configure security policies and compliance settings - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity - Enable multi-factor authentication (MFA) |
| User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Manage user roles and admin roles - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management |
| Workspace Administration | 9% | - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies |
| Channel & User Group Administration | 28% | - Implement channel naming conventions and best practices - Configure channel management policies - Manage default channels and required channels - Manage user groups and channel permissions - Convert public channels to private channels |
| Fundamentals | 9% | - Differentiate between Slack plans and features - Navigate the Slack Admin console - Understand Slack roles and responsibilities |
| App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings - Manage app approvals and app directory - Manage integrations and workflows |
| Enabling Slack Success | 15% | - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity - Create help channels for user support - Promote best practices and user adoption |
Salesforce Certified Slack Administrator Sample Questions:
You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)
- A. Confirm the channel naming conventions they might use.
- B. Determine if the project team is using Slack workflows to automate processes.
- C. Identify the tools the project team plans to use to track their progress.
- D. Ensure you have an available resource to serve as a Workspace Admin.
Correct Answer: D 🗳️
Explanation: Only visible for ExamsTorrent members. You can sign-up / login (it's free).
You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business.
* Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
- A. #help
- B. #slack
- C. announce
- D. #team-
- E. #ext-
- F. #proj-
Correct Answer: D,E,F 🗳️
Explanation: Only visible for ExamsTorrent members. You can sign-up / login (it's free).
A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?
- A. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.
- B. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
- C. Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.
- D. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.
Correct Answer: B 🗳️
Explanation: Only visible for ExamsTorrent members. You can sign-up / login (it's free).
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
- A. Slack members can only access Slack when on the corporate network.
- B. Slack data is encrypted at rest and in transit.
- C. Slack data is stored on your company's servers.
- D. Workspace Admins can see all direct message content at any time through the Admin console.
Correct Answer: B 🗳️
Explanation: Only visible for ExamsTorrent members. You can sign-up / login (it's free).
You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?
- A. SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
- B. Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
- C. Mandatory two-factor authentication (2FA) on the Slack Free plan
- D. Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
Correct Answer: A 🗳️
Explanation: Only visible for ExamsTorrent members. You can sign-up / login (it's free).
