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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a Specific set of users in the flow of their work.
Which approach should be used?

A) In-App Feedback
B) A/B Test
C) User Interviews
D) Survey

2. A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers

A) Less employee turnover
B) Greater market share
C) Economic growth
D) Critical investing
E) Fewer workplace debates

3. Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers

A) Create a just-in-time pop-up content based on new feature rollouts.
B) Add links to a company dictionaryor glossary of key terms.
C) Provide the user with asite map of all the content.
D) Add links to printable tipsheets or training videos.
E) Provide access to specific Trailhead or MyTrailhead content.

4. A branding and marketing team wants to customize the theme in the externalcustomer support site to match the style guide requirements?
What should be the recommended next step?

A) Create a custom-scoped CSS style sheet.
B) Override conflicting Salesforce Lightning Design System (SLDS) styles.
C) Configure the Experience Builder Theme panel.
D) Link a company style sheet.

5. A UX Designer wants touse Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle.
Which two elements could be used in the Path's Guidance for Success sections?

A) Images and Links
B) Rich Text
C) Lightning Component
D) Progress Indicator

Solutions: