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Genesys GCP-GC-REP exam is a certification program designed to recognize professionals who have demonstrated their expertise in reporting and analytics using the Genesys Cloud platform. GCP-GC-REP exam is intended for those who work with Genesys Cloud, a cloud-based contact center solution that enables businesses to deliver exceptional customer experiences.
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Genesys GCP-GC-REP exam follows a comprehensive approach to cover a wide range of topics. It covers everything from understanding the basic concepts of reporting and analytics to managing dashboards and analytics. The test is also designed to cover various report types, development of reports and dashboards, as well as the utilization of analytics to access data. GCP-GC-REP exam is a must-have credential for individuals who wish to validate their skills in the reporting and analytics field.
Genesys GCP-GC-REP Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Introduction to Reporting and Analytics | - Reporting Concepts
|
| Dynamic Views | - Performance Views
|
| Working with Reports and Troubleshooting | - Report Management
|
| Genesys Cloud Reports | - Report Configuration
|
| Dashboards | - Performance Dashboards
|
